Privacy Policy
Hello and thank you for using the Neosmart APP that operated by NeoTech. We are committed to protecting your privacy. Please refer to the privacy policy below to learn more about our privacy policy to respect and protect the rights of visitors.
We always comply with the privacy policy, we only collect the necessary information related to transactions and purchases. We will keep customer information for the time required by law or for any purpose.
1. Purpose and scope of collection
The collection of customers' information on the Neosmart website or application is mainly: Customer name, phone number, email address and residence address, extended with bank account. (will be saved manually, avoiding theft on websites and applications).
We are committed to protecting the information for customers in the best way, unless the delivery process is required to provide information to third parties (courier services) and government agencies. The country requires information.
2. Scope of using information
We use your information to:
– Provide product information, available services of the company.
- Location access: Neosmart collects location data to enable identification of nearby smart devices even when the app is closed or not in use. The application is allowed to access the location to connect the device via WI-FI, Bluetooth. App retrieve the location in the foreground only.
– Send details of orders and invoices of your products when you buy at the company.
– Communicate and deal with members in special cases.
– Do not use personal information of members outside the purpose of confirmation and contact related to transactions at Neosmart.
– In case of legal requirements: Our company (neosmart) is responsible for cooperating to provide member's personal information when required by judicial authorities including: Procuracy, court, Investigating police in connection with certain customers' legal violations. In addition, no one has the right to infringe on the member's personal information.
– This service allows Neosmart to connect with the User's account on the Facebook social network, provided by Facebook, Inc. Personal Data collected with Current city, Email
3. Information storage time
Personal data of members will be stored until a request to cancel or self-respond to the website www.neosmart.vn and request to cancel. Remaining in all cases, personal information of members will be kept confidential on invoices.
4. Address of information collection and management unit
Email: info@neosmart.vn
5. Means and tools for users to access and edit their personal data
Email: info@neosmart.vn
6. Commitment to privacy of customer personal information
Your personal information on Neosmart is committed to the absolute privacy under the privacy policy. Collection and use of information of each member is done only with the consent of that customer unless otherwise provided by law.
- Do not use, not transfer, provide or disclose to any third party about the member's personal information without consent from the member.
- The absolute confidentiality of all online transactions of Members including the invoice information of digital documents at the secure central data area at the company.
- We ask that when registering / purchasing a member, we must provide all relevant personal information such as: Full name, contact address, email, identity card number, phone number , account number, payment card number, etc., and are responsible for the legality of the above information. Neosmart Management is not responsible for nor does it resolve any complaint related to that Member's rights if it considers all personal information provided by that Member when the initial registration is incorrect. .